Privacy policy

These Terms and Conditions shall come into effect on 2 November 2026.

I. Basic Provisions

  1. The controller of personal data pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the “GDPR”) is PAMCO INT. a.s., Company ID No. 26179385, with its registered office at Na Strži 241/28, 140 00 Prague 4, Czech Republic (hereinafter referred to as the “Controller”).

  2. The Controller’s contact details are:

Address: Na Strži 241/28, 140 00 Prague 4, Czech Republic
Email: info@pamco.cz
Telephone: +420 241 001 811

  1. Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  2. The Controller has not appointed a Data Protection Officer.

II. Sources and Categories of Personal Data Processed

  1. The Controller processes personal data that you have provided to the Controller or personal data obtained by the Controller on the basis of your enquiry.

  2. The Controller processes your identification and contact details and data necessary for the fulfilment of orders.

III. Legal Basis and Purpose of Personal Data Processing

  1. The legal bases for the processing of personal data are:

  • Performance of a contract between you and the Controller pursuant to Article 6(1)(b) of the GDPR;

  • The Controller’s legitimate interest in providing direct marketing (in particular, sending commercial communications and newsletters) pursuant to Article 6(1)(f) of the GDPR;

  • Your consent to the processing of personal data for direct marketing purposes (in particular, sending commercial communications and newsletters) pursuant to Article 6(1)(a) of the GDPR in conjunction with Section 7(2) of Act No. 480/2004 Coll., on Certain Information Society Services, where no order for goods or services has been placed.

  1. The purposes of personal data processing are:

  • Handling your enquiry;

  • Sending commercial communications and carrying out other marketing activities.

  1. The Controller does not carry out automated individual decision-making within the meaning of Article 22 of the GDPR.

IV. Data Retention Period

  1. The Controller retains personal data:

  • For the period necessary to exercise the rights and fulfil the obligations arising from the contractual relationship between you and the Controller and to pursue claims arising from such contractual relationships (for a period of 10 years following termination of the contractual relationship).

  • Until consent to the processing of personal data for marketing purposes is withdrawn, but for no longer than 5 years, where personal data is processed on the basis of consent.

  1. After the expiry of the personal data retention period, the Controller shall delete the personal data.

V. Recipients of Personal Data (Controller’s Subcontractors)

  1. Recipients of personal data include persons:

  • Providing website operation services;

  • Providing marketing services;

  • Providing mailing and cloud services.

VI. Your Rights

  1. Subject to the conditions set out in the GDPR, you have the following rights:

  • The right of access to your personal data pursuant to Article 15 of the GDPR;

  • The right to rectification of personal data pursuant to Article 16 of the GDPR and, where applicable, the right to restriction of processing pursuant to Article 18 of the GDPR;

  • The right to erasure of personal data pursuant to Article 17 of the GDPR;

  • The right to object to processing pursuant to Article 21 of the GDPR;

  • The right to data portability pursuant to Article 20 of the GDPR;

  • The right to withdraw your consent to the processing of personal data in writing or electronically by contacting the Controller at the postal or email address specified in Article III of these Terms.

  1. You also have the right to lodge a complaint with the Office for Personal Data Protection if you believe that your right to the protection of personal data has been violated.

VII. Personal Data Security Measures

  1. The Controller declares that it has implemented all appropriate technical and organisational measures to ensure the security of personal data.

  2. The Controller has implemented technical measures to secure data storage systems and physical storage of personal data in paper form.

  3. The Controller declares that only persons authorised by the Controller have access to personal data.

VIII. Final Provisions

  1. By submitting the enquiry form, you confirm that you have read and understood these Personal Data Protection Terms.

  2. The Controller is entitled to amend these Terms. The new version of the Personal Data Protection Terms will be published on the Controller’s website, and the Controller will also send you the updated version to the email address you have provided.